Have a question before or after you book your studio session? Not sure about our Free Mix & Master trial?
Here’s the place to find the answers! We have listed our most asked questions below. If you can’t find an answer here, give us a call at (915) 308-4572 or shoot us a message using the form at the bottom of this page.
We currently do not track full bands in our facility but have a great relationship with many studios in town which we can refer you. If you have recorded at another studio before, we are available to mix and master the files for you at an affordable rate.
Please bring your hard drive or flash drive with the files you are going to use for your session. Make sure there is sufficient space as you will receive your session on the same drive. If you are a solo or band, bring any instruments you will need for your session.
There are many places nearby to park. Coffee box is usually $6 for the day, the Mills Building is usually $12 a day and there are plenty of meters nearby. These rates can fluctuate depending on events in the downtown area. Meters are free after 6 pm and if you download the Park El Paso App, it is an easier way to renew your meter without cutting into your studio session.
Of course, we love artists who document their process, please just tag us on our social media accounts. @recordat411 ;]
We all need a hype-man or woman from time to time but please limit your entourage to 4 or less. We want to keep the session as timely and efficient as possible for you.
You can reschedule a studio session 48 hours in advance. If your session is canceled within less than 48 hours your deposit is non-refundable.
Our building is a non-smoking building.
Please drink responsibly. We understand you may want to loosen up a little during your recording session and we don’t mind you having a drink or two. Keep in mind we do want to capture your best performance. Afterward, you can always visit some of the great downtown nightlife to celebrate your amazing recording session.
Yes. We offer a no commitment mix so you can try out our services.
We will mix the entire song for free and send you a sample for you to hear. If you like what you hear, you can purchase the entire mix and master service.
If you don't like the sample we send you, there is no commitment to purchase anything.
We accept .wav files.
We do not accept project files. Project files can be ProTools Project files, Garage Band files, Logic Projects, or any other software project files. Too many errors can occur if a project file is exported incorrectly so we only accept your stems, .wav files.
Our audio engineers use industry leading software found in all professional recording studio settings.
Small projects, 1-6 tracks, will be sent within 3-5 business days.
Medium projects, 6-10 tracks will be sent within 5-7 business days.
Large projects, 15 or more tracks will be sent within 7-14 business days.
Project completion time can vary based on project specifics and revision cycle.
Once we receive your files, our project manager will review them for quality standards. Your audio tracks will then be assigned to the best engineer for your genre, sub-genre. Before your files are sent to you, we will review for quality.
When submitting your project, it's nice to have a sound reference for style. Just make sure we can find the artist on YouTube, Spotify or Apple Music.
For Mastering, please submit your final mixed stereo .wav file. Not sure if it's a stero wav? Ask your mixing engineer.